We believe LGBTIQ+ people deserve to be seen, affirmed and treated with the dignity, respect and care when they access services. We recognise and affirm the genuine ambition of service providers to be LGBTIQ+ inclusive. This program is to help you to achieve this.

The program comprises weekly sessions including self paced online learning modules and live online workshops. The main course content will run over 6 weeks, with ongoing support available via communities of practice for an additional 6 months after course completion. Organisations will receive a variety of supporting materials to guide internal work and will be supported to develop an implementation plan for LGBTIQ+ inclusion for their organisations. The time commitment to complete this work is a minimum 3 hours per week over 6 months with additional time needed for implementation of the plan from the whole of organisation.

The program draws on values of collaboration, respect for the unique expertise of service providers and people with lived experience, intersectionality, the creation of safe supportive environments for change, and supporting organisations to begin a continuous journey of change.

Who's it for?

The How2 Program is suited to any organisation looking to embed LGBTIQ+ inclusion in a sustainable way. It will guide participants in developing, and beginning to implement, a plan specific to their organisation for facilitating LGBTIQ+ inclusion. Completing the HOW2 Program can greatly assist organisations in gaining Rainbow Tick accreditation, which is currently only for health and human services organisations. However, any organisation will benefit from the program, whether or not they are seeking formal accreditation.

This program is delivered by Rainbow Health Australia and there are a number of funding streams for specific sectors, funded by the Department of Families, Fairness and Housing as part of the implementation of Pride in our future: Victoria’s LGBTIQ+ strategy 2022-32, and by the Department of Health.

Project objectives

  • To provide organisations with the foundational knowledge on standards for LGBTIQ+ inclusion as enshrined in the Rainbow Tick framework
  • To support organisations to develop an implementation plan for LGBTIQ+ inclusion in their service
  • To provide practical support to organisations in the form of tools and templates to support them on their journey to LGBTIQ+ inclusion
  • To promote continued learning, motivation and collaboration opportunities for groups of organisations seeking to improve their LGBTIQ+ inclusion practices


“The webinars were interactive, moving from small group discussions to the larger group and then into didactic mode with powerpoint presentations - it was essentially like being in a training room or as close as you will get!”

“You’ve managed to deliver complex content remotely in a way that was engaging and informative. I appreciate all the planning that has gone into the sessions and the extra ways you have made the sessions interactive, such as the polls and break out rooms. Thank you also for all the extra resources and links you provide throughout the sessions.”

“The webinars were very well planned and delivered. The formats used to deliver the sessions were innovative and engaging and maintained a sense of connection with the group throughout the time.”



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Please note this form is an expression of interest only, after submitting this form our staff will be in touch to confirm your request.