How2
The How2 program helps organisations to embed LGBTIQ+ inclusive practices within their workplace and services, creating lasting cultural change.
Introduction
We believe LGBTIQ+ people deserve to be seen, affirmed and treated with the dignity, respect and care when they access services. We recognise and affirm the genuine ambition of service providers to be LGBTIQ+ inclusive. This program is to help you to achieve this.
The program comprises weekly sessions including self paced online learning modules and live online workshops. The main course content will run over 6 weeks, with ongoing support available via communities of practice for an additional 6 months after course completion. Organisations will receive a variety of supporting materials to guide internal work and will be supported to develop an implementation plan for LGBTIQ+ inclusion for their organisations. The time commitment to complete this work is a minimum 3 hours per week over 6 months with additional time needed for implementation of the plan from the whole of organisation.
The program draws on values of collaboration, respect for the unique expertise of service providers and people with lived experience, intersectionality, the creation of safe supportive environments for change, and supporting organisations to begin a continuous journey of change.
Who's it for?
The How2 Program is suited to any organisation looking to embed LGBTIQ+ inclusion in a sustainable way. It will guide participants in developing, and beginning to implement, a plan specific to their organisation for facilitating LGBTIQ+ inclusion. Completing the HOW2 Program can greatly assist organisations in gaining Rainbow Tick accreditation, which is currently only for health and human services organisations. However, any organisation will benefit from the program, whether or not they are seeking formal accreditation.
This program is delivered by Rainbow Health Australia and there are a number of funding streams for specific sectors, funded by the Department of Families, Fairness and Housing as part of the implementation of Pride in our future: Victoria’s LGBTIQ+ strategy 2022-32, and by the Department of Health.
Project objectives
- To provide organisations with the foundational knowledge on standards for LGBTIQ+ inclusion as enshrined in the Rainbow Tick framework
- To support organisations to develop an implementation plan for LGBTIQ+ inclusion in their service
- To provide practical support to organisations in the form of tools and templates to support them on their journey to LGBTIQ+ inclusion
- To promote continued learning, motivation and collaboration opportunities for groups of organisations seeking to improve their LGBTIQ+ inclusion practices
Testimonials
“The webinars were interactive, moving from small group discussions to the larger group and then into didactic mode with powerpoint presentations - it was essentially like being in a training room or as close as you will get!”
“You’ve managed to deliver complex content remotely in a way that was engaging and informative. I appreciate all the planning that has gone into the sessions and the extra ways you have made the sessions interactive, such as the polls and break out rooms. Thank you also for all the extra resources and links you provide throughout the sessions.”
“The webinars were very well planned and delivered. The formats used to deliver the sessions were innovative and engaging and maintained a sense of connection with the group throughout the time.”
Stream 7 Dates - 2024
| Session | Description | Dates |
|---|---|---|
| Week 1 Pre-requisite (Online module) | True Colours: Introduction to LGBTIQ+ Inclusive Practice | 14th Oct |
| Week 2 Pre-requisite (Workshop) | Work with Pride: LGBTIQ+ Affirmative Interpersonal Skills | 21st Oct |
| Week 3 (Online module) | 0. Making a Strong Start: introduction to How 2, building a change team and planning for LGBTIQ+ affirmative strategy development | 28th Oct |
| Week 4 (Workshop) | 1. Creating Common Purpose: anticipating resistance, understanding motivation and bringing people on board | 4th Nov |
| Week 5 (Workshop) | 2. Scanning for Hidden Harms 1: leadership, service provision, and the physical environment | 11th Nov |
| Week 5 (Zoom Drop-in Q&A) | Troubleshooting: a drop-in clinic for participants and facilitators to workshop any blocks, challenges or clarify choices | 11th Nov |
| Week 6 (Workshop) | 3. Scanning for Hidden Harms 2: reviewing human resources, data and privacy, and operational health and safety | 18th Nov |
| Week 7 (Workshop) | 4. Designing solutions: consultation, planning, implementation and monitoring | 25th Nov |
| Bookable one-on-one Zoom sessions | Mentoring session: one-to-one session with RHA specialist to support organisations to identify and resolve any barriers to the development or implementation of their strategy | Bookable with facilitators |
Stream 9 Dates - 2024
| Session | Description | Dates |
|---|---|---|
| Week 1 Pre-requisite (Online module) | True Colours: Introduction to LGBTIQ+ Inclusive Practice | 21st Oct |
| Week 2 Pre-requisite (Workshop) | Work with Pride: LGBTIQ+ Affirmative Interpersonal Skills | 24th Oct |
| Week 2 (Online module) | 0. Making a Strong Start: introduction to How 2, building a change team and planning for LGBTIQ+ affirmative strategy development | 24th Oct |
| Week 4 (Workshop) | 1. Creating Common Purpose: anticipating resistance, understanding motivation and bringing people on board | 7th Nov |
| Week 5 (Workshop) | 2. Scanning for Hidden Harms 1: leadership, service provision, and the physical environment | 14th Nov |
| Week 5 (Zoom Drop-in Q&A) | Troubleshooting: a drop-in clinic for participants and facilitators to workshop any blocks, challenges or clarify choices | 14th Nov |
| Week 6 (Workshop) | 3. Scanning for Hidden Harms 2: reviewing human resources, data and privacy, and operational health and safety | 21st Nov |
| Week 7 (Workshop) | 4. Designing solutions: consultation, planning, implementation and monitoring | 28th Nov |
| Bookable one-on-one Zoom sessions | Mentoring session: one-to-one session with RHA specialist to support organisations to identify and resolve any barriers to the development or implementation of their strategy | Bookable with facilitators |
Stream 11 - 2025
| Session | Description | Dates |
|---|---|---|
| Week 1 Pre-requisite (Online module) | True Colours: Introduction to LGBTIQ+ Inclusive Practice | 27th Jan |
| Week 2 Pre-requisite (Workshop) | Work with Pride: LGBTIQ+ Affirmative Interpersonal Skills | 3rd Feb |
| Week 2 (Online module) | 0. Making a Strong Start: introduction to How 2, building a change team and planning for LGBTIQ+ affirmative strategy development | 10th Feb |
| Week 4 (Workshop) | 1. Creating Common Purpose: anticipating resistance, understanding motivation and bringing people on board | 17th Feb |
| Week 5 (Workshop) | 2. Scanning for Hidden Harms 1: leadership, service provision, and the physical environment | 24th Feb |
| Week 5 (Zoom Drop-in Q&A) | Troubleshooting: a drop-in clinic for participants and facilitators to workshop any blocks, challenges or clarify choices | 24th Feb |
| Week 6 (Workshop) | 3. Scanning for Hidden Harms 2: reviewing human resources, data and privacy, and operational health and safety | 3rd March |
| Week 7 (Workshop) | 4. Designing solutions: consultation, planning, implementation and monitoring | 12th March (Wednesday due to public holiday) |
| Bookable one-on-one Zoom sessions | Mentoring session: one-to-one session with RHA specialist to support organisations to identify and resolve any barriers to the development or implementation of their strategy | Bookable with facilitators |
Stream 12 (Intensive) - 2025
| Session | Description | Dates |
|---|---|---|
| Week 1 Pre-requisite (Online module) | True Colours: Introduction to LGBTIQ+ Inclusive Practice | 22nd Jan |
| Week 2 Pre-requisite (Workshop) | Work with Pride: LGBTIQ+ Affirmative Interpersonal Skills | 29th Jan |
| Week 2 (Online module) | 0. Making a Strong Start: introduction to How 2, building a change team and planning for LGBTIQ+ affirmative strategy development | 3rd Feb |
| Week 4 (Workshop) | 1. Creating Common Purpose: anticipating resistance, understanding motivation and bringing people on board | 10th Feb |
| Week 5 (Workshop) | 2. Scanning for Hidden Harms 1: leadership, service provision, and the physical environment | 11th Feb |
| Week 5 (Zoom Drop-in Q&A) | Troubleshooting: a drop-in clinic for participants and facilitators to workshop any blocks, challenges or clarify choices | 11th Feb |
| Week 6 (Workshop) | 3. Scanning for Hidden Harms 2: reviewing human resources, data and privacy, and operational health and safety | 12th Feb |
| Week 7 (Workshop) | 4. Designing solutions: consultation, planning, implementation and monitoring | 13th Feb |
| Bookable one-on-one Zoom sessions | Mentoring session: one-to-one session with RHA specialist to support organisations to identify and resolve any barriers to the development or implementation of their strategy | Bookable with facilitators |
Stream 13 - 2025
| Session | Description | Dates |
|---|---|---|
| Week 1 Pre-requisite (Online module) | True Colours: Introduction to LGBTIQ+ Inclusive Practice | 28th Jan |
| Week 2 Pre-requisite (Workshop) | Work with Pride: LGBTIQ+ Affirmative Interpersonal Skills | 4th Feb |
| Week 2 (Online module) | 0. Making a Strong Start: introduction to How 2, building a change team and planning for LGBTIQ+ affirmative strategy development | 11th Feb |
| Week 4 (Workshop) | 1. Creating Common Purpose: anticipating resistance, understanding motivation and bringing people on board | 18th Feb |
| Week 5 (Workshop) | 2. Scanning for Hidden Harms 1: leadership, service provision, and the physical environment | 25th Feb |
| Week 5 (Zoom Drop-in Q&A) | Troubleshooting: a drop-in clinic for participants and facilitators to workshop any blocks, challenges or clarify choices | 25th Feb |
| Week 6 (Workshop) | 3. Scanning for Hidden Harms 2: reviewing human resources, data and privacy, and operational health and safety | 4th March |
| Week 7 (Workshop) | 4. Designing solutions: consultation, planning, implementation and monitoring | 11th March |
| Bookable one-on-one Zoom sessions | Mentoring session: one-to-one session with RHA specialist to support organisations to identify and resolve any barriers to the development or implementation of their strategy | Bookable with facilitators |